“With at least 95 percent of alarm calls false alarms, our public safety personnel spend a great deal of time responding to non-emergencies,” said Public Safety Director Terry Sult. “There will be an adjustment as new habits are formed around the use of our alarm systems, but reducing the number of false alarms will enable police and fire the time to focus on prevention and initiatives to help keep the community a safe community.”
Under the ordinance, alarm users are assessed a graduated fine ranging from $50 to $500 based on the number of false alarms. A $100 fine will be assessed for alarm users who fail to register their monitored property alarm system.
Unlocked or loose doors and windows; children, visitors and pets; user error and equipment malfunction are among the most frequent causes of false alarms. When an alarm is activated accidentally, a quick call to the alarm company to cancel the alarm will prevent a false alarm registered against the facility.
City Hall is located at 7840 Roswell Road, Building 500.